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Q. WHAT IS THE A-PRO HOME WARRANTY?
A. A Service Agreement covering the cost of repair or replacement of most major equipment and systems within the home in the event of a mechanical failure (Subject to a low deductible per claim).
Q. WHY IS A HOME WARRANTY IMPORTANT?
A. Since no one can predict the serviceability or life of pre-owned equipment, a Home Warranty protects all parties. And, because buyers feel more comfortable buying a pre-owned home with a Warranty, the Seller gains a powerful merchandising tool.
Q. IS THE A-PRO HOME WARRANTY THE SAME AS HOMEOWNER'S INSURANCE?
A. No. Homeowner's insurance normally covers only damage caused by the acts of God or outside perils such as fire, water, lightning, etc., as well as consequential damage. The A-PRO Home Warranty provides for repair or replacement in case of mechanical breakdowns or malfunctions due to normal wear and tear.
Q. DOES A HOME WARRANTY TAKE PLACE OF A PROFESSIONAL HOME INSPECTION?
A. No. Just like a Home Warranty, a Home Inspection is an important part of a real estate transaction. While an inspection can give you valuable information about a homes current condition, it does not guarantee the future performance of a home's systems or appliances.
Q. DOES THE A-PRO HOME WARRNATY REQUIRE A PROFESSIONAL HOME INSPECTION?
A. Yes. You’re A-PRO® Certified inspector will identify the systems and components warranty limitations according to the regulations of the State or ISHI® or ASHI® Current Standards of Practice for home inspectors.
Q. DOES THE A-PRO HOME WARRNATY HAVE PRE-EXISTING CONDITIONS CLAUSES?
A. No. You’re A-PRO inspection report will let you know what is covered and what is not. Once the inspector has identified the systems in need for repair you will have the option of repairing them by a licensed third party professional for complete coverage. Or you may simply opt to omit the coverage for the item in need of repair. It’s always your choice.
Q. WHAT TYPES OF HOMES ARE ELIGIBLE FOR AN A-PRO HOME WARRANTY?
A. The A-PRO Home Warranty is designed to cover single family, owner-occupied, residential homes. Owner-occupied condominiums and townhouses are also eligible.
Q. WHAT IS THE PERIOD OF COVERAGE?
A. The extended contract begins on the date of closing or upon occupancy of the home buyer. (Whichever comes first) and lasts for 12 months. Plus your A-PRO inspector provides 90-days of coverage free of charge---brining the total coverage to 15-months. Simply the best in the industry!
Q. CAN THE SERVICE AGREEMENT BE RENEWED?
A. Your warranty can be renewed and either party may cancel coverage after the first year at any time.
Q. WHICH EQUIPMENT AND SYSTEMS ARE ELIGIBLE FOR COVERAGE?
A. The Service Agreement Covers The Following Items:
• Electrical System - no age limit (includes garage door opener and central vacuum system)
• Plumbing system - no age limit
• Central Heating System - no age limit on all components except heat exchanger (20 years)
• Ductwork - no age limit
• Central Air Conditioning System - 15 years
• Water Heater - 12 years
• Well Pump - no age limit
• Sump Pump - no age limit
• Standard Coverage costs only about a $1.00 a day on most homes!
YOUR APPLIANCE COVERAGE PROVIDES PROTECTION FOR THE FOLLOWING:
•FURNACES
•AIR CONDITIONERS
•REFRIGERATOR
•DISHWASHER
•RANGE HOOD
•EXHAUST FANS
•BUILT-IN MICROWAVE
•GARBAGE DISPOSAL
•STOVE & OVEN
ALL OF THESE APPLIANCES CAN BE COVERED FOR $9 PER MONTH! THE COVERAGE INCLUDES ALL APPLIANCES 15 YEARS OLD OR LESS.
YOU CAN ALSO GET COVERAGE FOR ADDITIONAL:
•APPLIANCES
•CLOTHES DRYER
•CLOTHES WASHER
•FREEZER
•TRASH COMPACTOR
•SWIMMING POOL
•SPA EQUIPMENT
•TRASH COMPACTOR
YOU CAN ALSO GET COVERAGE FOR ADDITIONAL:
• ROOF COVERAGE REPAIR
•STRUCTURAL COVERAGE
Q. ARE THERE ANY RESTRICTIONS?
A. The majority of the systems covered under this service agreement have no age restrictions. Air conditioners, water heaters, and appliances are covered up to 15 years of age. The heat exchanger component on the central heating system is covered up to 20 years of age. Optional coverage on pool and spa equipment up to 15 years of age is also available.
Q. IF MECHANICAL FAILURE OF A COVERED COMPONENT OR SYSTEM OCCCURS WHAT DO I DO?
A. Call a local and insured professional and have the repair made. Then call A-PRO at 1-888-313-2126 and a specialist will help with the filing of your claim. It must me noted that A-PRO will only pay for reasonable and customary charges for any approved claims.
Q. HOW IS A CONTRACTOR PAID?
A. The homeowner will pay the contractor in full and submit the bill for reimbursement.
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